Job Description:

Director, Security Operations

Provides leadership and strategic management to an operations team tasked with responding to security threats/incidents, assembling relevant supporting data, and taking appropriate escalation or action! Develops and implements goals and objectives that support a strategic plan and manages multiple major cross-regional programs and initiatives. Provides cost-effective management of the delivery of associate and guest life/safety as well as asset and facility protection.

The Expertise and Skills You Bring

• Bachelor's degree or equivalent experience demonstrated with a combination of work experience, training, law enforcement experience and education.
• 10+ years of confirmed experience in corporate security, crisis management, federal, state, local law enforcement, with 5+ years in a leadership role.
• Demonstrated physical security program development and implementation.
• Experience in conducting risk assessments and implementing mitigation strategies.
• Demonstrated experience in crisis and incident management.
• Demonstrated understanding and familiarity with physical security technologies including: access control, alarm and video management systems.
• Excellent leadership, communication and critical thinking skills.
• Strong leadership skills with a focus on coaching, developing, mentoring, and motivating teams to perform.
• Professional security certifications such as Certified Protection Professional (CPP), Physical Security Professional (PSP), or Certified Threat Manager (CTM), preferred.

The Value You Deliver

• Lead diverse regional security team through strategic, technical, and operational challenges.
• Apply expertise in people, operations, systems, intelligence gathering, crisis/incident management, and business to develop comprehensive security plans.
• Implement a comprehensive physical security operations program focusing on physical safety, risk mitigation, and the protection of assets and facilities.
• Assist in creating scalable programs and processes that balance near-term goals with long-term strategy.
• Provide cost-effective and efficient Corporate Security services to assigned region, multi-function complexes, or smaller sites, ensuring associate and visitor life safety, facility, and asset protection.
• Develop and maintain site policies, procedures, and standards for operational, physical, and technical security management, aligning with Corporate Security standards across all regions.
• Partner closely with regional and business unit leaders and their teams to ensure organizational security objectives are appropriately incorporated across the region.
• Continuously find opportunities to enhance security practices, policies, and procedures through after-action reviews and regular audits of incidents, processes and equipment.
• Conduct regular security risk assessments and vulnerability analysis to reduce risk to the organization.
• Work with senior management to guide programs, budgets, goals, and objectives.
• Compile metric reports and use data analysis to drive priorities and program improvements.
• Identify and mitigate physical security risks by implementing standard processes and proactive measures.
• Collaborate with business units (e.g., real estate, compliance, operations) and external partners (i.e., law enforcement, first responders) to ensure security risks are addressed in a comprehensive manner.

Note: Fidelity is not providing immigration sponsorship for this position

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Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.