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Wells Fargo
At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity, and inclusion in a workplace w...
Sep 11, 2024
PHOENIX, AZ
Wells Fargo
At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity, and inclusion in a workplace w...
Sep 11, 2024
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About this role:Wells Fargo is seeking a Lead Technology Business Systems Consultant to join the Contact Center as a Service (CCaaS) Agent Controls Product Team. Learn more about the career areas and...
Sep 11, 2024
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About this role:Wells Fargo is seeking a Lead Technology Business Systems Consultant to join the Contact Center as a Service (CCaaS) Agent Controls Product Team. Learn more about the career areas and...
Sep 11, 2024
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Wells Fargo
About this role:Wells Fargo is seeking a Lead Technology Business Systems Consultant to join the Contact Center as a Service (CCaaS) Agent Controls Product Team. Learn more about the career areas and...
Sep 11, 2024
ROANOKE, VA
Digital Product Management - Senior Lead Delivery Coordinator
PHOENIX, AZ
Sep 11, 2024
fulltime

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity, and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

The Strategy, Digital, and Innovation (SDI) team forges the strategic direction of Wells Fargo, provides, and manages our digital foundation and common capabilities, and transforms our business models to meet evolving customer needs and grow the company. The investments we are making will help the company create innovative digital banking experiences and make it easier for customers to achieve their financial goals. For additional information on this line of business, refer to the external Careers Site at www.wellsfargojobs.com.

About this role:

Wells Fargo is seeking a Senior Lead Digital Product Manager – Delivery Coordinator within the Commercial Banking / Corporate Investment Banking - Digital Channels organization. This role will lead and support delivery functions within one of the Digital Journey Experiences product areas. They will be responsible for bringing synergies across product, design, and technology, through iterative build, test and delivery cycles. Must be proficient with agile delivery models and tools and be able to support and grow product and scrum teams into self-sustainable mature agile teams. The individual must be a quick learner, self-starter, proactive and serve as a mentor to junior team members.


In this role, you will:

  • Lead multiple scrum teams, across one or more product areas within Digital Channels, to support continuous and incremental delivery of new capabilities on Vantage web and/or mobile.
  • In depth understanding of product and project management lifecycle and be able to map key deliverables from ideation to delivery.
  • Provide dedicated support to teams on agile cadences, dependency, and risk management, pre and post release management activities and establish strong collaboration across partner product and technology teams.
  • Work with product, operations and technical teams to research and resolve production issues. Clarify ambiguities and customer experience based on business requirements and product objectives.
  • Effectively capture product updates through sprints. Represent the team on larger collaboration forums and communicate transparently, statuses, accomplishments, milestones, and challenges.
  • Ability to manage large-scale initiatives and effectively partner with stakeholders across product and technical teams.
  • Understand product priorities and consult with dependency partners proactively to manage delivery risks.
  • Actively engage Legal, Compliance, Risk and other extended stakeholders in required forums to align on expectations and keep them apprised of upcoming deliverables.
  • Serve as a SME on enterprise change management procedures, digital standards & policies, and established processes within the product, to keep the team up to date and compliant.
  • Stay on top of resource and scrum team needs, capacity constraints and escalate them to product and delivery leaders in a timely manner.
  • Be a champion for agile transformation and display in depth knowledge and experience of agile metrics to provide consistent guidance to teams, identify gaps and contribute to create a workable plan that delivers results towards building strong agile teams.
  • Act independently with little support to advise product teams and make decisions as needed to keep teams organized. Train and support junior delivery team members.
  • Collaborate with other delivery team members within and outside of the organization to share best practices and ideas for continuous learning.
  • Create Jira dashboards (as required) to track, monitor and prioritize epics, features, defects
  • Lead and coordinate prioritization and journey alignment sessions across teams and stakeholders


Required Qualifications:

  • 7+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education


Desired Qualifications:

  • 7+ years of experience of Agile and Agile tools particularly JIRA and Confluence.
  • Banking and Financial services industry
  • Technology experience preferred.
  • Digital Platform management experience
  • Working experience with Mobile solutions
  • Excellent verbal and written communication skills
  • Advanced Microsoft Office tools

Job Expectations:

  • Not eligible for visa sponsorship.
  • Role is not eligible for 100% remote. Candidates must be willing to work onsite. Location preferences are Charlotte, North Carolina, Phoenix, Arizona, San Francisco, California.

Base Compensation Expectations:

Pay Range for Charlotte, North Carolina: $120,400 - $250,000 annually

Pay Range for Phoenix, Arizona: $120,400 - $250,000 annually

Pay Range for San Francisco, California: $138,500 - $287,600 annually

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

$120,400.00 - $287,600.00

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement

Posting End Date:

16 Sep 2024

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

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Digital Product Management - Senior Lead Delivery Coordinator
Wells Fargo
PHOENIX, AZ
Sep 11, 2024
fulltime
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