Description
JOB SUMMARY
The Unit Clerk / Nursing Assistant organizes and facilitates common administrative and logistic tasks arising from the regular clinical operations of the unit. As needed, this role also steps in to deliver patient care utilizing the nursing process under the direction of a Registered Nurse.
RESPONSIBILITIES AND SCOPE
Coordinates patient movement to and from the unit, whether within the hospital, to other institutions or as part of the discharge process. Assists patients and their families during admission to the clinical area, orientation to the hospital/clinic/home health experience, and discharge.
Answers patient and family queries by phone or other mediums and escalates to appropriate staff as needed. Schedules patient discharge and post-discharge consultations.
Acts as primary service representative for unit to staff and visitors. Maintains simple accountability systems for the unit, such as physical environment checklists.
Assists physicians and other health care providers with routine examinations and procedures, as well as procurement of equipment and supplies during emergency situations.
Observes, collects, and documents patient information obtained while providing care and promptly report significant changes in the patient's condition to a registered nurse or physician.
Assists patients with routine activities of daily living (ADL) such as bathing, dressing, feeding and assisting with ambulation as outlined in plan of care
QUALIFICATIONS
Required
Associate’s Degree or an equivalent combination of experience and education
Experience with common computer applications including Microsoft Office or similar. Experience using simple e-commerce or online ordering tools.
Must have nursing assistant certification, such as Nurse Aide I registration as administered by the North Carolina Board of Nursing (NCBON) or equivalent
Current Basic Life Support (BLS) certification
Preferred
Experience working with an electronic medical recordkeeping (EMR) system such as EPIC
Experience working in a hospital setting.