• Create weekly reports for customers.
• Track progress of customer accounts.
• Troubleshoot customer load issues.
• Track, trace and verify loads for customers.
• Document the status of customer loads.

• Associate degree.
• Minimum of one year of relevant work experience.
• Able to work in a team environment and build strong relationships with customers.
• Exceptional customer service skills.
• Effective verbal and written communication skills.
• Strong problem-solving skills.

• Medical, dental and vision insurance.
• Company paid life insurance.
• 401(k) savings plan with company match.
• Paid time off and paid holidays.
• Results-based incentive pay program where you can earn above and beyond your base pay.
• Tuition reimbursement.
• See full list of STM benefits.

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