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Technical Support Specialist
Chandler, AZ
May 10, 2025

Location: Chandler, AZ

Position: Level 1 Support

Duration: 12-18 months

Job Description:

Required Skills

  • Requires 1-3 years of experience

  • Excellent Client Care / Customer Service skills.
  • Work well as a team and build relationships to the global partners.
  • Excellent organizational skills, with the ability to prioritize workload.
  • Ability to multitask and maintain focus on all areas of responsibility concurrently.
  • Ability to consistently meet or exceed performance targets and goals correlated with customer service and call/chat handling.
  • Able to work in a fast-paced environment.
Desired Skills
  • Technology Call Center and or Customer Service experience.
  • Ability to utilize multiple resources to determine causes and resolutions of problems and incidents.
  • Hardware Support - Windows 10/11,
  • Software - MS Office suite, Office 365, SharePoint, Skype
  • Network - Citrix, VPN, Cisco AnyConnect
  • ITSM Remedy (not essential)
PDN-9ee17b0c-1104-4a2a-916c-b897c34ed832
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Technical Support Specialist
Collabera
Chandler, AZ
May 10, 2025
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