Leadership

• Integrate MAC Purpose, Values and Enterprise Strategic Goals into areas of responsibility.
• Lead goal setting and planning sessions in accordance with division objectives.
• Create and maintain a rewarding and productive work environment.
• Coordinate the activity of direct report employees.
• Coordinate department activity across organizational divisions.
• Coordinate with senior leadership team for alignment on strategic goals and focus areas.
• Conduct regularly scheduled division meetings to communicate goals, issues and information to direct reports and employees.
• Exercise supervisory authority in accordance with MAC Human Resources policy, the MAC Administration Manual, and/or the appropriate collective bargaining agreement.
• Recognize employee achievement.
• Hire, promote, transfer and discharge employees.
• Facilitate effective working relationships among department employees.
• Hear and address employee grievances.
• Administer disciplinary action, as appropriate.

• Communicate clear performance expectations and standards to direct report employees.
• Develop and implement a succession management plan for division staff providing opportunities and support for growth and development toward the accomplishment of division objectives.
• Conduct regular performance review discussions.

• Perform job responsibilities consistent with MAC Policies and Values.

• Promote a safe working environment.
• Implement Safety Management System elements to improve organization's culture of safety.

• In collaboration with the Vice President of Strategy and Stakeholder Engagement, develop outreach activities for engaging tenants, community organizations and stakeholders of MAC airports that align with enterprise strategic plan.
• Lead initiatives to advance sustainability for MAC's airport operations as identified in and in alignment with the enterprise strategic plan. 

• Assist the Executive Director/Chief Executive Officer and the Chief Operating Officer in development of policies and programs as directed by the MAC Commission.
• Inform the Chief Operating Officer of recent developments, needs or problems requiring new or modified policies, programs or goals.
• Develop and recommend programs to ensure the safe, efficient and financially responsible management of the Commission's airport system.
• Coordinate with other Vice Presidents to ensure comprehensive program coordination of division's activities to meet Commission goals.
• Propose and oversee policy development with Commission members to ensure the intent of existing policies are understood and addressed by staff.

• Provide overall direction to support achievement of business objectives and strategic plans for operational departments supporting seven airports within the MAC system.
• Act as senior staff liaison with the Operations, Finance and Administration Committee of the MAC and serve as one of two Committee Chairperson's primary contact with staff.
• Maintain MSP's compliance with FAR Part 139 and 49 CFR 1542.
• Oversee the management team directing departments within the Management and Operations Division to include Terminal & Landside Operations; Maintenance Services & Asset Management; Operations Optimization; Integrated Operations; and Reliever Airport operations and maintenance.
• Oversee the airfield facilities, operations and the coordination of capital improvement projects to support MSP and the Reliever Airports. 
• Develop policies and procedures and perform lease negotiations to support the growth of both aeronautical and non-aeronautical development. 
• Confer and coordinate with representatives of federal, state and local agencies, commercial air carriers, private operators and other users of airport facilities regarding operations, maintenance, safety and security.
• Represent the MAC at airport, airline, governmental or community meetings and conferences concerning ongoing and future operational impacts and issues.
• Oversee safe and secure operations and maintenance of all runways, taxiways, roads, grounds and buildings at MSP and the six Reliever Airports.
• Lead the emergency response in coordination with Public Safety Departments to proactively manage incidents, continuity of operations and recovery efforts to restore normal business activities.
• Review, establish and coordinate airport ordinances and measures to meet security policies in accordance with Transportation Security Administration regulations and the MAC security plan in coordination with public safety and security.
• Oversee the implementation of processes and procedures to effectively operationalize the management of the NorthStar Operations Center. 

Senior Executive and Functional/Business Unit Leader (SE/EXEC) Competencies

• Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
• Cultivates Innovation: Creating new and better ways for the organization to be successful.
• Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies.
• Ensures Accountability: Holding self and others accountable to meet commitments. 
• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
• Develops Talent: Developing people to meet both their career goals and the organization's goals.
• Values Differences: Recognizing the value that different perspectives and cultures bring to an organization.
• Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. 
• Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
• Drives Vision and Purpose: Painting a compelling picture of the vision and strategy that motivates others to action.
• Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.

• Bachelor's Degree in Aviation-related discipline, Business Administration, Public Administration or a related field.
• Ten years of progressively responsible experience in airport or airline operations or leading a major organizational function or facility of a large organization. 
• In lieu of a degree, fourteen years of progressive experience in airport or airline operations or leading a major organizational function or facility of a large organization.
• Experience supporting and interacting with elected and/or appointed boards, councils or committees.
• Experience engaging communities and/or stakeholders.
• Experience leading large teams: setting the direction, establishing performance criteria and ensuring accountability. 
• Excellent leadership skills, collaborative work style, relationship-building skills, sets good leadership examples, cultivates these attributes in others; effectively manages multiple projects while managing conflicting interests, demonstrates courage under pressure to act decisively, but not unilaterally, instead, seeking consensus of executive leadership on sensitive issues. 
• Excellent written and oral communication skills
• Experience presenting to large groups.
• Demonstrated experience setting and promoting high standards of customer service.
• Valid driver's license.

• Master's Degree or other advanced degree in an Aviation-related discipline or a related field.
• Large hub airport management or operational experience.
• Experience with the National Incident Management System components and the ability to respond to and lead emergency incidents.
• Demonstrated pattern of successful interaction with airline management personnel.
• Demonstrated pattern of providing strategic leadership and vision to staff groups involving major projects and strategic initiatives.
• Experience working with organized labor groups. 
• Experience in establishing and operating a multi-discipline operations center.
• Experience with implementing asset management programs and building information management systems.
• Experience working with FAA documentation requirements, SMS processes and safety risk management procedures.
• Pilot's license and experience with air traffic control and instrument procedures.