Description
Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.
Summary:
The Unit Clerk is a primary customer service role for an acute care unit in a hospital setting. This role organizes and facilitates common administrative and logistic tasks arising from the regular clinical operations of the unit.
Responsibilities:
• Coordinates patient movement to and from the unit, whether within the hospital, to other institutions or as part of the discharge process.
• Answers patient and family queries by phone or other mediums and escalates to appropriate staff as needed.
• Schedules patient discharge and post-discharge consultations.
• Acts as primary service representative for unit to staff and visitors. Maintains simple accountability systems for the unit, such as physical environment checklists.
• Maintains supply levels for common consumable inventory items. Orders additional supplies as identified or directed.
• Monitors patients as warranted and escalates to clinical staff when appropriate.
• Organize patient packets from an electronic medical recordkeeping (EMR) system as needed for discharge or transfer.
PARDEE
Other information:
QUALIFICATIONS
Required
• Associate’s Degree or an equivalent combination of experience and education
• Experience with common computer applications including Microsoft Office or similar. Experience using simple e-commerce or online ordering tools.
Preferred
• Experience working with an electronic medical recordkeeping (EMR) system such as EPIC
• Experience working in a hospital setting.
01.7430.2500
Job Details
Legal Employer: Pardee - HCHC
Entity: Pardee UNC Health Care
Organization Unit: Wound Care
Work Type: Full Time
Standard Hours Per Week: 40.00
Work Assignment Type: Onsite
Work Schedule: Day Job
Location of Job: PARDEEHOSP
Exempt From Overtime: Exempt: No