Job Details

Description

Are you a seasoned training professional looking to join a company with a mission to transform the way utilities operate? Do you have a passion for utilities? Are you a well-organized excellent communicator? If so, we want to talk to you!

We’re looking for a Technical Training Specialist to join our Implementation team. The Technical Training Specialist is a seasoned senior training professional who works with clients to design and develop end-user training solutions.

What you’ll do

• Work with the client team to develop end-user course materials for all functional areas.
• Train the client’s core team on the approach to training.
• Track all training-related issues.
• Report training progress to the project manager.
• Work closely with the project team to ensure all analysis supports the best possible training approach.

What will make you a good fit

• A bachelor’s degree in computer science, management information systems, engineering, math, or business, or an equivalent body of experience in the project management field.
• 2 to 5 years of relevant training experience.
• Ability to work independently.
• Training for utility software implementations.
  • ERP, GIS, CIS or similar implementations.
• People management and leadership skills—including coaching, supervision, staffing, and conflict management—are a plus.
• Experience using augmented technologies.
• Excellent technical writing skills and a working knowledge of Microsoft Project, Excel, Word, PowerPoint, SharePoint, and Visio.

A little about E Source

Utilities across the US and Canada face the same fundamental, day-to-day challenges: to ensure reliable service for every customer while maintaining and modernizing aging distribution networks and meeting regulatory requirements—all while keeping rates affordable. At the same time, climate change has created a common, universal call to action: to reduce our carbon impact, improve our environment, and ensure the prosperity of future generations.

At E Source, we’re dedicated to helping every utility become a Sustainable Utility. That means doing the hard work it takes to achieve goals that often seem at odds with one another:

• Environmental responsibility: Decarbonizing operations, reducing emissions, eliminating water leaks, and finding efficiencies
• Reliability: Providing safe, continuous, and consistent service in the face of increasing volatility caused by climate change, including extreme weather, drought, and fire
• Equity: Making services and programs truly available to all, especially low- and moderate-income residential customers and small and midsize businesses who are often disproportionately impacted by societal events
• Financial stability: Ensuring a bottom line that affords capital and operational expenditures while enabling innovation and giving back to our communities

E Source blends industry-leading research, predictive data science, and solution services to help utilities make better decisions to serve their customers, their bottom line, and our planet. With a commitment to practical innovation, we use more than three decades of utility-focused experience and our unique solution set to help our clients become a Sustainable Utility.

Benefits

• We offer excellent insurance packages, including medical, dental, and vision plans; company-paid life insurance; company-paid long- and short-term disability insurance; and medical and dependent-care flexible spending plans.

• We provide a flexible time off (FTO) program; E Source employees can take as many paid days off per year as they need, with manager approval, while fulfilling their work obligations and ensuring proper coverage of their responsibilities.
• We offer flexible schedules, flexible work locations, and a paid parental leave benefit.
• We provide a 401(k)/RRSP plan with a 3% employer match.

The budgeted salary for this position is $110,000-145,000 USD + annual bonus up to 12%. Actual pay will be adjusted based on experience.

This role will require up to 80% travel.

Applicants must be authorized to work for any employer in the US. We’re unable to sponsor or take over sponsorship of employment visas at this time.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Employees of E Source are encouraged to apply. To foster a positive work environment and company culture, we support our employees in their career growth at E Source.  Employees who are interested in similar job opportunities in the future should visit the E Source careers page for a listing of all open positions and contact Human Resources to express interest. 

We contact applicants directly via email using only our designated company email addresses with the domain of @esource.com. Please do not provide personal information to anyone over email and be wary of other accounts impersonating businesses.

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Qualifications