Technical Support Specialist
Chandler, AZ
Sep 14, 2024
unknown
Full Job Description
Position Details: Client: Banking Job Title: Technical Support I Duration: 12 months contract (higher extension possibility, based upon performance) Location: Chandler AZ Shift: Monday to Friday | 8:00 AM - 5 PM Pay Range: $19/hr to $20/hr Position Summary:
  • Internal Employee Technology Support role for a global user-base.
  • Role involves basic troubleshooting of MS applications and proprietary system via phone.
  • Desired experience in MS Office application suite -- how to, in addition to troubleshooting.
  • Candidate should have excellent customer service skills. In-house training will be conducted.
  • Technologies may include, but not limited to: Windows 10/11, MS Office, iOS (iPad/iPhone), and ticketing systems. Desired Skills:
  • Technology Call Center and or Customer Service experience desired.
  • Ability to utilize multiple resources to determine causes and resolutions of technology problems and incidents.
  • Ability to consistently meet or exceed performance targets and goals correlated with call handling and customer service.
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Technical Support Specialist
Collabera
Chandler, AZ
Sep 14, 2024
unknown
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