CareFirst BlueCross BlueShield
Senior Technical Analyst (Remote)
Baltimore, MD
Nov 8, 2024
Full Job Description

Resp & Qualifications

PURPOSE: 
Delivers complex system and data analysis and implements tools and technology for an organization. Maintains various management systems. Build, manage, and sustain systems, data analysis techniques, methods, tools, and processes. Drives data collection capabilities through collaboration with internal and external teams. Drives cross-departmental, and cross-functional team members.

ESSENTIAL FUNCTIONS:

  • Identifies, analyzes gaps, and documents complex system analysis conducted on software programs, applications, infrastructure and business systems and services. Supports business teams by researching and resolving production issues.


  • Collaborates with cross-departmental, cross-functional teams, and external partners and vendors. Partners with IT to implement best practices including robotics and automated solutions.


  • Performs data collection across multiple systems, applications  and business practices. conducts validation activities for system, application and business enhancement.


  • Implements new technology, application development, and business services for organizational efficiency. Maintains management of systems, process, procedure, techniques, and tools.


  • Drives evaluation of services, products and helps an organization to make a decision on new systems that meets organization needs and goal. 



SUPERVISORY RESPONSIBILITY:
Position does not have direct reports but is expected to assist in guiding and mentoring less experienced staff. May lead a team of matrixed resources.



QUALIFICATIONS:

Education Level: Bachelor's Degree in Computer Science, Information Technology, or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Experience: 5 years relevant experience in system/technical analysis.


Knowledge, Skills and Abilities (KSAs) 

  • Advanced knowledge of Facets.
  • Advanced knowledge of Enrollment and Billing systems and processes.
  • Supports system upgrades which includes requirements gathering and documentation.
  • Ability to motivate self and foster a culture of continuous improvement and agile execution.
  • Knowledge of system or business analysis methods and evaluation criteria.
  • Knowledge of application development, application/data architecture, Infrastructure, and business systems and processes.
  • Knowledge of business or system analysis tools and techniques.
  • Strong interpersonal skills and ability to work in a team-based environment.




Salary Range: $77,040 - $153,010


Salary Range Disclaimer

The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilites of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).

Department

Facets Competency Center

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer.  It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Where To Apply

Please visit our website to apply: www.carefirst.com/careers

Federal Disc/Physical Demand

Note:  The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

PHYSICAL DEMANDS:

The associate is primarily seated while performing the duties of the position.  Occasional walking or standing is required.  The hands are regularly used to write, type, key and handle or feel small controls and objects.  The associate must frequently talk and hear.  Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship.

#LI-CT1

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Senior Technical Analyst (Remote)
CareFirst BlueCross BlueShield
Baltimore, MD
Nov 8, 2024
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