CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for and recover from life's uncertainties, and we're proud of the culture we create together. As we commit to progress over perfection, we recognize that every day is an opportunity to be innovative and adaptable. At CSAA IG, we hire good people for a brighter tomorrow. We are actively hiring for a Sr. Litigation Specialist! Join us and support CSAA IG in achieving our goals.
Your Role: Responsible for management through conclusion, including trial, of litigated claims including auto 1st and 3rd party, and homeowners claims. Provides input and direction to defense counsel and responsible for ultimate resolution through providing settlement authority and participating in negotiations. Responsibility for effective management of defense costs and indemnity.
Your work:
• Completes analysis of claim, which includes examining facts of the loss and other applicable factors. Creates discovery plan, including depositions, retention of experts, Independent Medical Exams (IMEs) and accident reconstruction for 1st and 3rd party claims from a minor to extremely complex nature.
• Interacts directly with defense counsel providing direction, authority for resolution (i.e., settle or go to trial) and ensures appropriate outcome in balancing defense costs and indemnity
• Conducts comprehensive review of liability, damages, coverage and risk to assess for individual independent settlement authority up to $50,000.
• Collaborates with defense counsel to identify strategy for negotiations and provides input as the face of the organization via phone or in-person mediations and settlement conferences.
• Authorizes, approves and monitors budget for outside counsel, and utilizes bill review software to analyze defense expenses.
• Prepares and presents recommendations for litigated cases for review with local and executive management to the IELT level.
• Secures authority up to the highest levels for resolution.
Required Experience, Education and Skills
• Proficiency or ability to obtain proficiency in the handling of minor, moderate and complex litigated claims
• Strong analytical, problem-solving and organizational skills
• Proficient in ability to work independently.
• Strong decision making ability
• Extensive understanding of statutory and regulatory requirements and ability to develop proficiency in standards of civil procedure
• Ability to travel and to work extended hours and/or weekends
• Proficient oral and written communication skills and ability to organize and present complex facts to executive management
• Strong math skills, basic computer skills and ability to type at least 30 wpm
• HS/GED or a minimum of 3 years experience in casualty claims role within P&C insurance industry
• A total of 6-7 years of claims experience with a minimum of 2-4 years Senior Casualty role experience or equivalent complex casualty/litigation experience
What would make us excited about you?
• Bilingual a plus
• Shows respect for differences through excellent communication skills with people from an array of backgrounds.
• BA/BS in business, insurance or related area, or equivalent combination of education and experience.
• Actively shapes our company culture (e.g., supporting employee resource groups, mentoring employees, volunteering, joining cross-functional projects)
• Champions our cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.)
• Demonstrates a company ownership mindset, thinking beyond boundaries of their own area
• Travels as needed for role, including divisional / team meetings and other in-person meetings
• Fulfills business needs, which may include investing extra time, helping other teams, etc
CSAA IG Careers At CSAA IG, we're proudly devoted to protecting our customers, our employees, our communities, and the world at large. We are on a climate journey to continue to do better for our people, our business, and our planet. Taking bold action and leading by example. We are citizens for a changing world, and we continually change to meet it.
Join us if you...

• BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging.
• COMMIT to being there for our customers and employees.
• CREATE a sense of purpose that serves the greater good through innovation.
Recognition: We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at  [https://careers.csaa-insurance.aaa.com/us/en/benefits](https://careers.csaa-insurance.aaa.com/us/en/benefits)
In most cases, you will have the opportunity to choose your preferred working location from the following options when you join CSAA IG: remote, hybrid, or in-person. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don't miss important updates from us. If a reasonable accommodation is needed to participate in the job application or interview process, please contact [TalentAcquisition@csaa.com](mailto:TalentAcquisition@csaa.com).
As part of our values, we are committed to supporting inclusion and diversity at CSAA IG. We actively celebrate colleagues' different abilities, sexual orientation, ethnicity, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.
We are always recruiting, retaining, and promoting a diverse mix of colleagues who are representative of the U.S. workforce. The diversity of our team fosters a broad range of ideas and enables us to design and deliver a wide array of products to meet customers' evolving needs.
CSAA Insurance Group is an equal opportunity employer.
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