The Premium Benefits & Experiences team within Upmarket has a strong focus on building external relationships to expand our premium customer value proposition and deliver engaging customer experiences and access events to our cardholders. Our team is fast-paced and growing.
Overall responsibilities:
Our team is looking for an individual that can deliver multiple best-in-class cardholder access events, assisting with the development and management of new and existing events, premium activations and partnerships.
The ideal candidate for the Senior Associate, Business Development position will be responsible for facilitating the event planning process with superior customer service skills, a high level of professionalism, partner collaboration and willingness to handle planning and administrative details of the event. This individual will possess strong event and project management skills, and be able to successfully plan, collaborate and oversee the execution of in-person events with a diverse set of partners.
These responsibilities may include, but not limited to:
Collaborating as a strategic partner with line of business leadership, internal and external partners to develop, implement and execute events and goals
Working with internal and external partners to create detailed project plans, proposals, recommendations and leveraging subject matter expertise to provide guidance on the overall event experience
Managing pre-event components to include but not limited to partner management and directing, budget management, marketing, ticketing set-up, servicing alignment, logistics, vendor management and attendee engagement (i.e. gifting, know before you go details etc.)
Post event management to include reviewing invoices for accuracy, processing payments, conducting post-event surveys, recap presentations and debrief meetings
Support Business Development and Partnership Management efforts with business leadership
The Successful Candidate Will Have:
A proven record of achievement in their current position
Strong critical thinking and excellent problem solving skills with the ability to pivot in real time and provide clear recommendations in an ever-changing environment
Exceptional communication and presentation skills, both written and verbal
Strong project management, time management, multitasking and organizational skills
The ability to cultivate positive relationships and influence decision-making with executives, line of business leadership and internal clients
Demonstrated awareness of in-person event production best practices and trends. Familiarity with relevant local, national and global events (including but not limited to: concerts, sporting events, theater, art, etc.).
Have a strong understanding of customer service and experience the demand of high net worth individuals, with a strong attention to detail.
Ability to manage competing priorities in fast-paced environment
Excellent computer and analytical skills
Basic Qualifications:
Bachelor's Degree or military experience
At least 3 years experience in event planning and event management or partnership activation and partnership management
At least 3 years experience in Business Development
Preferred Qualifications:
Bachelor's Degree in Marketing, Hospitality or Event Management
At least 3 years experience in budgeting and negotiating contracts
At least 5 years of experience in event planning, corporate or third-party management preferred
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
New York City (Hybrid On-Site): $114,700 - $130,900 for Sr Assoc, Business DevelopmentCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).