Sales Administrator at Astrophysics Inc. in City of Industry, CA

Astrophysics Inc. is a leading global designer and manufacturer of X-Ray security inspection systems. Since 2002, we have dedicated ourselves to ensuring a safer world through advanced X-Ray screening and imaging technology. Our systems are deployed in critical infrastructure, aviation, and ports and borders sites in more than 150 countries. Hotels, prisons, courthouses, embassies, airports, military bases, and government buildings around the world depend on us for their safety and security. Astrophysics is an expanding, dynamic and fast-paced company looking for individuals who want to grow with us and be a part of a meaningful security mission. We currently have an immediate opening for a Sales Administrator located at our headquarters in City of Industry, CA.

Job Summary:

The Sales Administrator is responsible for supporting the Latin America Sales Organization to drive growth and achieve its business objectives. The key responsibilities include order management, project coordination, dealer support, service partnerships, and regional marketing activities. This role will communicate and collaborate with internal teams and external stakeholders to ensure successful project outcomes. Fluency in both English and Spanish is required for this position.

Essential Functions:

Generate quotes, complete purchase orders, and respond to customer inquiries.
Collaborate with Sales Coordination on delivery times and shipping quotes.
Track, coordinate, and facilitate major projects from inception to completion, ensuring seamless collaboration between all stakeholders.
May act in role of Project Leader to organize and coordinate the timely delivery of tenders or other initiatives involving dealers, integrators, end users, and other appropriate parties.
Support and work with dealers and sales team for account planning, technical consultations, timely preparation and submission of tenders or other initiatives, and customer presentations.
Research and recruit new dealers and agents.
Respond to customer inquiries and provide product information.
Manage and channel customer concerns effectively.
Work with the service department to secure quotes and coordinate training sessions.
Connect customers with Service Representatives that can help them with all related Service challenges and inquires.
Work with marketing to plan, organize, and implement local industry events and trade shows (attend and/or exhibit).
Support marketing in the coordination and implementation of local research and market intelligence initiatives.
Work with the Director of Sales and sales team to prepare and execute Latin America Sales Plans.
Maintain CRM system and departmental knowledge bases.
Coordinate business travel arrangements and meeting materials.

Education and Experience:

Bachelor's degree in Business Administration or a related field;
4+ years of related experience;
Or equivalent combination of education and experience.
Proficiency in MS Excel, with knowledge of Word, PowerPoint, and Outlook essential.
Strong interpersonal skills, with experience influencing and liaising with all levels of staff and external stakeholders.
Demonstrated organizational and time management skills.
Strong ability to take initiative.
Excellent customer service skills.
Experience with HubSpot or other CRM platforms preferred.
Fluent in both written and verbal English and Spanish.
Knowledge of Portuguese preferred.
Valid passport with ability to travel domestically and internationally.

Position Type/Expected Hours of Work:

Full-time position.
Hours: 8:00am to 5:00pm, occasional overtime may be required as job duties demand.
Hours subject to change based on the needs of the business.
This position will require occasional domestic and international travel for industry events and conferences, estimated 2 weeks per year.

Benefits & Perks:

Excellent medical, dental and vision benefits
401K plan with 4% employer match
11 paid holidays, 10 PTO days
Free donuts on Fridays, company luncheons and year end party!

Be part of a meaningful security mission with opportunities for personal and professional growth and development. Join our Astrophysics family today!

Equal Opportunity Employer

Astrophysics Inc. provides equal employment and advancement opportunities to all individuals. Employment decisions at Astrophysics Inc. are based on merit, qualifications and abilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity national origin or protected veteran status and will not be discriminated against on the basis of disability. If you need assistance or an accommodation while seeking employment, please call 1(909) 598-5488 and ask for Human Resources. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Compensation details: 69000-76000 Yearly Salary

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