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Returns Specialist
Boston, MA
Jan 8, 2025
Full-time
Full Job Description

We are seeking a highly motivated and detail-oriented Returns Specialist to join our fast-paced team!This role is dedicated to the daily listing of our inventory on eBay. The ideal candidate must possess a deep understanding of online product listings, including condition grading (e.g., new, refurbished, and for parts). Experience with tools, electronics, and appliance parts is highly preferred. This is not a remote position.

Key Responsibilities

1. Receiving & Inspection:

  • Identify high-value inventory items for resale based on condition, market demand, and pricing trends.

2. Inventory Management:

  • Maintain accurate and up-to-date inventory records, ensuring all listed items are accurately represented in the inventory management system

3. Communication & Collaboration:

  • Communicate with internal departments to resolve inventory discrepancies and provide updates on listed items.

4. Warehouse & Equipment Maintenance:

  • Maintain a clean and organized warehouse or receiving area.

  • Pick and pack orders accurately and efficiently according to established procedures and guidelines.
  • Utilize inventory management systems to track and locate merchandise within the warehouse.
  • Conduct quality control checks to ensure that items meet our standards before they are shipped to customers.
  • Prepare shipping labels and documentation for outgoing packages using shipping software.

Qualifications

  • High School Diploma or equivalent (Associate's or Bachelor's Degree in a related field is a plus).

  • 2+ years of experience listing products on eBay or other online marketplaces.

  • Strong understanding of product categories, especially tools, electronics, and appliance parts.

  • Ability to evaluate product conditions accurately and determine appropriate listing descriptions.

  • Proficiency with eCommerce platforms and inventory management systems.

  • Ability to lift and move materials weighing up to 50 pounds.

  • Excellent attention to detail, organizational, and problem-solving skills.

  • Effective verbal and written communication abilities.

  • Experience working in a fast-paced and dynamic environment.

Working Conditions

  • Schedule: Monday to Friday, between 8:00 AM - 5:00 PM, with potential for overtime during peak seasons.

  • Physical Requirements: Ability to lift and move heavy materials, stand for extended periods, and perform repetitive tasks as required.

Benefits

  • Paid Time Off (PTO)

  • Paid company holidays

  • Bonus - This position offers an uncapped bonus structure based on sales performance, providing unlimited earning potential. You will have the opportunity to earn other incentives based on your achievements.

How to Apply: Interested candidates should submit their resume and a cover letter.

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Returns Specialist
GiftCash
Boston, MA
Jan 8, 2025
Full-time
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