The Lord's Place is a dynamic, passion-driven social impact organization in Palm Beach County providing innovative, compassionate and effective services to homeless men, women and children in our community. We are an organization committed to building a varied workplace welcoming to people of all backgrounds. We have consistently ranked nationally as a Best Nonprofit to Work For and as a Best Place to Work in Florida.

What makes us one of the best places to work, besides having mission-focused employees who live our core values?

• Generous paid time off including vacation, sick leave, and holidays
• Maternity/Paternity Leave
• 401k with automatic 3% employer contribution
• Exceptional benefits including health, dental, vision, life, short and long-term disability, supplemental insurances
• Employee assistance
• Tuition Reimbursement
• Flexible work environment
• And much, much more!

The primary focus of this position is to greet and direct clients, guests, volunteers, donors, and other visitors to a busy engagement center for people experiencing homelessness. In addition, the position may assist with answering incoming calls for the agency. The hours are generally Monday - Friday, 8:30 a.m. to 4:30 p.m.

Essential Duties and Responsibilities

* Greets guests and visitors in a courteous and professional manner. Determines the nature of business and announces visitors to appropriate personnel.

* Takes and delivers messages when appropriate personnel are unavailable.

* Verifies guest eligibility for entry into to the Homeless Engagement Center using an electronic system.

* Clearly communicates expectations and requirements regarding entry into the Homeless Engagement Center to guests.

* Participates in training in evidence-based practices for effective communication and de-escalation strategies.

* Participates in all required agency trainings and events to improve service delivery and comply with funder requirements.

* As needed, answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.

* Answers questions about organization and provides callers with address, directions, and other information.

* Retrieves messages from voice mail and forwards to appropriate personnel as needed.

* Performs other clerical duties as needed, such as filing, copying, and collating.

* Accepts, routes and tracks in-kind donations (may require lifting up to 25 pounds). Advises appropriate staff to ensure acknowledgement of gift.

* Performs other duties as assigned by the Office Manager.

* High school diploma or equivalent preferred.

* Excellent verbal and written communication skills.

* Three or more years' administrative experience.

* Strong computer skills.

* Requires ability to operate business equipment used daily within the organization.

Compensation details: 18-20 Hourly Wage

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