McGuireWoods LLP has an opening for a Receptionist in our Austin, TX office. The Receptionist is responsible for greeting clients in person, as well as via telephone and email and provides excellent client service. The individual in this role will provide telephone coverage for both the local office as well as other offices of the firm, while providing other receptionist duties as needed for the local office. The ideal candidate will possess an upbeat and professional attitude, will demonstrate excellent communication skills, and will have receptionist/multiline telephone experience.

McGuireWoods, one of the world's leading law firms, has provided legal solutions to corporate, individual and nonprofit clients since 1834.Diversity and inclusion are essential to how we do business, informing how we recruit, retain and promote lawyers and staff to serve clients. Along with excellent benefits, McGuireWoods offers most employees a hybrid remote option allowing flexibility and work-life balance.Our Applicant Disclosures describe your rights. OurPrivacy Statement describes how we will process and safeguard your personal data.

• Welcomes and announces all clients and visitors for local office.
• Follows security protocol and procedures for clients and visitors to include but not limited to placing visitor names on the building's security list if applicable.
• Works as part of a team of receptionists to answer and direct telephone inquiries accordingly through attendant console software for local and other firm offices. Relays accurate messages as required.
• Participates as part of the team of receptionists to identify, communicate, and document best practices for the team to support the firm's telephonic communication with clients, vendors, and firm attorneys and staff.
• Extends hospitality services as necessary (e.g., assists with personal belongings, offers beverages, basic print/copy assistance, validates parking tickets for clients, arranges taxi service, etc.).
• Manages conference room reservations.
• Ensures food vendors have proper building access and delivery instructions as it pertains to building rules and regulations.
• Provides general administrative assistance to legal staff and management as required.
• Ensures reception, conference room, and visiting attorney areas are maintained to firm standards.

• Requires high school diploma or GED and a minimum of two years related experience and/or training.
• Receptionist or multiline telephone experience preferred.
• Proficient in console operations.
• Professional appearance and demeanor appropriate to a corporate environment.
• Excellent verbal and written communication skills.
• Ability to maintain confidentiality.
• Ability to think clearly, respond positively, evaluate situations to determine appropriate actions, multi-task and act decisively under pressure.

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