At the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do, and they are proud to tell people "I work for the County of Marin." Discover more about us, our values and our organizational culture here. Read on to find out more about this opportunity:

DEPARTMENT OF HEALTH & HUMAN SERVICES:

At Health & Human Services, we serve our community through the values of support, unity, trust and excellence with one common goal: to promote and protect the health, well-being, safety and self-sufficiency of all in Marin. Join our team of bright, committed, and energetic people who also want to make an impact through public service.

There is currently one (1) full-time regular hire vacancy in the Department of Health & Human Services, Public Assistance Foster Care Unit. 

The Office Specialist position provides administrative and technical support for the Foster Care (FC) unit in Public Assistance (PA). They work across a divisional team that includes a division director, program managers, supervisors, and line staff. In addition, they may interact with parents, foster parents and community partners to assist in the support and completion of ongoing activities required by FC.  

Duties may include:  

• Maintaining databases with essential information.
• Processing documentation for benefits issuance for supportive services.
• Administrative coordination for foster care benefits and tasks such as reviewing documentation.
• Collecting data and assistance with collecting documents. 

Please note: This position will provide support to the entire FC staff and serve as a liaison with the Children & Family Services (CFS) department. The position will mostly be on-site, however, there may be some flexibility for remote work some days.

Our Highly Qualified Candidate

The ideal candidate will possess the technical ability to learn new databases, is familiar with and has experience with government social services programs and has the ability to learn programs and use State and Federal regulations and county policies as needed to meet programmatic requirements.  

In addition, this person is/has:  

• Experience launching new projects, gathering information, and making recommendations to develop new systems and/or programs.
• Organized, dependable, detail-oriented, and the ability to work independently and with a team. 
• Excellent time management skills, the ability to multi-task, prioritize work, and identify ways to make clerical tasks more efficient. 
• Exceptional written and oral communication, a positive attitude, creativity, and strong critical thinking skills. 
• Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams and SharePoint. 

• The activities and functions of the department or program to which assigned.
• Standard office applications including word processing, spreadsheet and database systems.
• Standard office practices and procedures and practices, including filing and retrieval systems, business correspondence formats and the operation of standard office equipment.
• Correct business English.
• Business mathematics.
• Techniques for dealing with the public in person and over the telephone.
• Basic principles and practices of lead direction depending on assignment.
• Technical terminology and equipment related to the work.
• Basic claims management, including Workers' Compensation and liability depending on assignment.

• Perform complex, technical and responsible office administrative work independently and accurately.
• Use county-wide and assignment-specific systems.
• Interpret, apply and explain policies, procedures and regulations related to the operations of the department or program. Prepare a variety of specialized reports, correspondence, and other written materials utilizing and summarizing data from multiple sources.
• Perform accurate mathematical and/or statistical calculations.
• Assess office procedures and make effective recommendations for improvement.
• Communicate effectively both verbally and in writing sufficient to convey information and instructions to the public and other employees which may involve situations requiring tact, courtesy and poise.
• Depending on assignment, plan, direct and review the work of a small support staff; and train staff in work procedures.
• Represent the department or program on task forces and committees.
• Establish and maintain effective working relationships with those encountered during performance of duties.

All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your GovernmentJobs.com account to view these emails.

Testing and Eligible List: Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list. The eligible list established from this recruitment may be used to fill the current vacancy, and any future vacancies for open, fixed-term, full-time or part-time positions which may occur while the list remains active.

Disaster Service Workers: All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Equal Employment Opportunity Employer: If you have questions regarding equal employment opportunities, please contact Roger Crawford, Equal Employment Opportunity Director, at 415-473-2095. If you have questions concerning this position announcement, please contact Ivana Vande Zande at ivana.vandezande@marincounty.gov.