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Wells Fargo
Merchant Services Support Analyst
CHARLOTTE, NC
Sep 11, 2024
Full-time
Full Job Description

About this role:

Wells Fargo is seeking a Merchant Services Support Analyst as part of Treasury Management.

Learn more about our career areas and lines of business divisions at wellsfargojobs.com.


In this role, you will:

  • Participate in gathering and summarizing prospect information for Merchant Services Product Sales consultants.

  • Compile and analyze pricing information. Prepare customized sales proposal.

  • Assist client in completion of merchant services application.

  • Update pipeline opportunities in sales tool. Assist Product Sales consultants with opportunities by maintaining current and accurate client information.

  • Prepares documentation to support client implementation.

  • Identify opportunities for process improvements within scope of responsibilities or functional area.

  • Review and research basic or tactical operational assignments that require evaluation and selection of alternatives, related to low to medium risk deliverables.

  • Present recommendations for resolving more complex situations and exercise some independent judgement while developing understanding of function, policies, procedures, and compliance requirements.

  • Provide information to functional colleagues, internal partners, and stakeholders, including internal as well as external customers.


Required Qualifications:

  • 2+ years of Treasury Management Sales Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education


Desired Qualifications:

  • 2+ years of experience in one or a combination of the following: sales, sales support, general banking
    OR
    ​2 + years of direct client contact experience
    OR
    Bachelor's degree

  • Knowledge and understanding of financial services

  • Experience with treasury management products and services

  • Merchant/payments processing experience

Job Expectations:

  • This position is not eligible for visa sponsorship

  • This position is eligible for a hybrid work schedule

Posting End Date:

19 Sep 2024

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

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Job Information
Job Category:
Finance
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Merchant Services Support Analyst
Wells Fargo
CHARLOTTE, NC
Sep 11, 2024
Full-time
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