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Seeking Breakthrough Makers

Children's Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.

At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care-and your career.

CHOP's Commitment to Diversity, Equity, and Inclusion

CHOP is committed to building an inclusive culture where employees feel a sense of belonging, connection, and community within their workplace. We are a team dedicated to fostering an environment that allows for all to be their authentic selves. We are focused on attracting, cultivating, and retaining diverse talent who can help us deliver on our mission to be a world leader in the advancement of healthcare for children.

We strongly encourage all candidates of diverse backgrounds and lived experiences to apply.


A Brief Overview

Children's Hospital of Philadelphia is seeking a Lead Primary Care Nurse for their West Grove Primary Care office. This position will be on-site Monday-Friday and the shift will be dependent upon the operational need.

The Lead Nurse provides leadership and direct day to day supervision of staff. Functions within the organizational structure to ensure nursing clinical practice is consistent with professional nursing practice standards, applicable legal statues, and state regulations addressing nursing practice and the delivery of health care in the ambulatory setting. Identifies opportunities and set priorities to continuously improve nursing and organizational performance. Creates learning environments based on shared decision making, evidence and research, organizational strategic directions and advances in health care. Institutes practices and models behaviors that inspire and engage nurses and others to perform optimally focused on organizational mission and achievement of patient goals. Works collaboratively with Nurse Manager. Site Manager and Medical Leadership to provide value-based patient care.
Must be willing to rotate to other Care Network sites within the designated cluster.


What you will do

• Plans for and institutes practices that promote the organizations capacity to provide resources that ensure continuity of care among primary care, specialties, other disciplines and across health care systems.
• Evaluates and manages the performance of nursing personnel and outcomes of nursing care delivery systems. Monitors staff performance with feedback given on a regular basis.
• Staffing plans reflect the requirements of state practice acts, regulatory mandates and professional standards in accordance with organizationally defined standards to safely meet needs of patient care.
• Participates in the performance evaluations with Nurse Manager in a timely manner congruent with organizational policy and guidelines.
• Initiates activities that focus on improving the quality of clinical nursing practice and nursing care delivery system.
• Adheres to regulatory, ethical and professional standards in business and care delivery practices. Role models ethical practices in patient care and business situations.
• Addresses conflict openly, using tactful, sensitive measures to mediate mutually beneficial resolutions.
• Sets standards, serves as a role model, and set expectations for conducting and participating in performance improvement initiatives
• Implement an ongoing, proactive program to identify and eliminate safety risks to patients or staff and risks for unanticipated adverse events.
• Assures that initial and ongoing competency assessments occur within organization-specific time frames using measurable performance criteria. Determines and documents nursing staff competency before assigning them to patient care responsibilities.
• Institutes policies and practices that include nursing staff in making shared decisions about nursing practice.
• Executes and monitors systems to assure consistent and appropriate resource assignment and utilization.
• Partners with Nurse Manager to identify an execute annual unit-based quality improvement initiatives that result in a measurable impact on quality, cost and resource utilization.
• Identifies opportunities for improvement and develops an action plan to improve patient outcomes. Partner with nurse managers to identify opportunities.

Education Qualifications

• Technical Diploma Nursing Required
• Bachelor's Degree Nursing Preferred

Experience Qualifications

• At least two (2) years primary care or ambulatory nursing experience Preferred
• At least one (1) year Pediatric experience Preferred
• At least one (1) year Previous supervisory Preferred

Skills and Abilities

• Knowledge of:
• professional nursing theory and practice to give and evaluate patient care
• organizational policies, regulations, and procedures to administer patient care
• medical equipment and instruments to administer patient care
• common safety hazards and precautions to maintain a safe working environment
• Clinical Quality Management and Service Orientation
• regulatory requirements including the State Nurse Practice Act
• Skills:
• applying and modifying the principles, methods, and techniques of professional nursing to provide on-going patient care
• exercising initiative, judgement, problem solving and decision making
• preparing and maintaining records, writing reports, and responding to correspondence
• developing and maintaining department quality assurance
• leadership functions and provide role model to staff
• establishing and maintaining effective working relationships with patients, medical staff, and the public
• High degree of accountability and time management
• organizing, planning and prioritization
• communicate effectively in writing and verbally
• recruiting, developing and engaging talent
• building, motivating and influencing teams
• conflict management
• managing vision and purpose
• Computer Competency
• Basic use of a computer (mouse, keyboard, printer, USB ports)
• Basic use of Microsoft Office (Word, Excel, Powerpoint, Outlook and Teams)
• Web browsing, intranet search, document access
• Use of shared network file space
• Basic use of patient facing technology. (e.g. IV pumps, point of care devices, CR monitors)
• Navigation and use of clinical communication systems
• Information Literacy
• Determines the nature and extent of clinical information needed and uses the appropriate technology to access it
• Accesses needed information effectively and efficiently
• Evaluates information and its sources critically and appropriately incorporates it into clinical practice
• Evaluates outcomes of the use of information
• Information Management Literacy
• Navigation of the electronic health record system
• Ability to locate and review specific patient data in various clinical information systems
• Effectively uses clinical decision support tools
• Understands policies and procedures, confidentiality, security, and privacy regulations regarding the use of clinical information systems
• Ability to collect clinical data using quality improvement tools

Licenses and Certifications

• Registered Nurse (Pennsylvania) - Pennsylvania State Licensing Board - upon hire - Required or
• Registered Nurse (New Jersey) - New Jersey State Licensing Board - upon hire - Required and
• Cardiopulmonary Resuscitation (CPR) - issued through an organization that requires a hands-on instructor lead psychomotor skills verification (ex. American Heart Association or Red Cross). - upon hire - Required
• Certified Pediatric Nurse - CPN - Pediatric Nursing Certification Board (PCNB) - upon hire - Preferred

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must be fully vaccinated against COVID-19 and receive an annual influenza vaccine. Learn more.

Employees may request exemptions for valid religious and medical reasons. Start dates may be delayed until candidates are immunized or exemption requests are reviewed.

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