Job Description and Duties
All California Department of Public Health (CDPH) employees perform work that is of the utmost importance, where each employee is important in supporting and promoting an environment of equity, diversity, and inclusivity, essential to the delivery of the department’s mission. All employees are valued and should understand that their contributions and the contributions of their team members derive from different cultures, backgrounds, and life experiences, supporting innovations in public health services and programs for California.
This position supports the California Department of Public Health’s (CDPH) mission and
strategic plan to advance the health and well-being of California’s diverse people and communities by maintaining a proactive culture of continuous quality improvement (QI), engaging staff at all levels, and leveraging data and technology to enhance services.
The Associate Government Program Analyst (AGPA) serves as the Language Access Services Coordinator, performing the more responsible, varied, and complex contract manager duties, planning, organization, oversight, facilitation, and monitoring of language access services for CDPH in the Office of Professional Development & Engagement, Language Access & Procurement Unit (LAPU).
Telework Information:
This position may be eligible for telework up to three (3) days per week and is required to report in-person to the designated headquarters office location a minimum of two (2) days per week. The amount of telework permitted is at the discretion of the Department and is subject to change, consistent with CDPH’s Telework Program. All employees who telework are required to be California residents in accordance with Government Code 14200. Candidates who reside outside of the state of California may be interviewed; however, the selected candidate must have a primary residency in the state of California prior to appointment (and continue to maintain California residency) as a condition of employment. Failure to meet this requirement may result in the job offer being rescinded.
Business travel may be required, and reimbursement considers an employee’s designated headquarters office subject to regulations and bargaining unit contract provisions. All commute expenses to the designated headquarters office will be the responsibility of the selected candidate.
The headquarters office location for this position is identified in the attached duty statement.
Please let us know how you heard about our position by taking this brief survey:
https://www.surveymonkey.com/r/CDPHRecruitment
You will find additional information about the job in the Duty Statement.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.Additional Documents
Position Details
Job Code #: JC-450097 Position #(s): 580-045-5393-909 Working Title: Language Access Services Coordinator Classification: ASSOCIATE GOVERNMENTAL PROGRAM ANALYST $5,855.00 - $7,327.00 A STAFF SERVICES ANALYST $3,749.00 - $4,698.00 A $4,059.00 - $5,081.00 B $4,868.00 - $6,093.00 C # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full TimeDepartment Information
Are you seeking a dynamic career with a purpose? Are you skilled in establishing collaborative relationships, providing excellent customer service, and serving as a leader in your organization? If so, then the California Department of Public Health, Office of Professional Development & Engagement (OPDE) has a position for you.
At the California Department of Public Health (CDPH), equity, diversity, and inclusion are at the core of our mission to advance the health and well-being of California’s diverse people and communities. We are genuinely and strongly committed to cultivating and preserving a culture of inclusion and connectedness where we can grow and learn together with a diverse team of employees. In recruiting for team members, we welcome the unique contributions that you can bring to us and the work we do.
OPDE has an immediate opening for a Language Access Services Coordinator (AGPA) with a minimum of two (2) days in-person remote/hybrid work available in our Sacramento Office. Under the direction of the Staff Services Manager I (SSM I), Language Access & Procurement Unit (LAPU) Chief, the AGPA is responsible for the more varied, and complex contract manager duties, planning, organization, oversight, facilitation, and monitoring of language access services for CDPH. Every day in OPDE is a new and exciting adventure. Along the way, you will:
- Provide a variety of written, verbal, virtual, and telephonic language access services to CDPH centers, divisions and offices (CDOs) for the Language Access Services Program (LASP).
- Coordinate and collaborate with CDOs and vendors on language access services including written translation of a variety of documents and verbal interpretation services. in ADA compliant formats.
- Create and track performance measures using Results Based Accountability or other designated performance measure methodologies and tracking systems.
- Present status updates, issues and successes to leadership and executive staff in departmental meetings.
You’ve got what it takes if you have:
- Knowledge and experience in public service or a Public Health organization.
- Knowledge and experience in developing and overseeing language access programs and services.
- Ability to achieve results based on strategic priorities and objectives.
If this position sounds exciting and you are interested in joining an organization with a culture that centers on our purpose and values, come join OPDE. CDPH is a leader in investing in our employees. As a CDPH employee, you will be able to participate in programs and services including:
- Employee Wellness Program
- Resilience and Professional Development Webinars
- Mentoring Program
- Leadership Development Program
- Clifton Strengths Engagement
- 1:1 Coaching and Teambuilding
- Book Club
- Lean Training
- Recognition Programs
- Employee Assistance Program
See Department Information continued at bottom of this posing.
Special Requirements
For experience/education to qualify during the application screening process, and to ensure that minimum qualifications can be determined, applicants should include all employment history on the Employment Application (STD 678) and/or Resume, including detailed job descriptions, hours worked per week, and start/end dates (MM/DD/YYYY). Application packages without this information will experience delayed processing times and your eligibility for this position may be impacted.
A completed State application (STD. 678) and any other relevant documents (e.g., unofficial transcript, copy of degree, resume, etc.) should be submitted electronically via your CalCareers Account. Please reference Job Control # 450097 and indicate the basis of your eligibility in the Examination(s) or Job Title(s) section. SROA and surplus candidates should submit a copy of their letter with their application. Please remove any confidential information (i.e., social security number, date of birth) from your documents prior to submission.
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareers Account at www.CalCareers.ca.gov. Submitting an electronic application through your CalCareers account is strongly recommended since electronic applications will be received/processed faster than other methods of filing. Please submit only one application.
If you are unable to submit your application electronically through your CalCareers account, please email apply@cdph.ca.gov for assistance and a CDPH Human Resources Division staff member will contact you to assist with the online application process or, a hard copy application package may be submitted through an alternative method as explained in the How to Apply section below. When submitting your application in hard copy, a completed copy of the Application Package listing must be included.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 10/1/2024Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Public Health Attn: Classification & Certification Unit P.O. Box 997378 MS 1700-1702 Sacramento, CA 95899-7378Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Public Health Classification & Certification Unit 1615 Capitol Avenue Suite 73.430 Sacramento, CA 95814 08:00 AM - 05:00 PMRequired Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is required and must be included.
- Other - Cover letter which includes a brief summary of your work experience. Must be in cover letter format, 12 pt. font, and not more than one page. Cover letters labeled Statement of Qualifications (SOQ) will not be considered.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:- Minimum 1 year experience working in language access programs and services for a large organization.
- Knowledge and experience developing and managing contracts, purchase orders, and service orders.
- Knowledge and experience in Contract Management protocols and invoice review.
- Bilingual -ability to speak a second language or ASL is beneficial.
- Proficient with virtual tools and software including Microsoft Word, Excel, Adobe, PowerPoint, Outlook, SharePoint, Teams, or Zoom
- Ability to collaborate within team-oriented environments and cross-divisional, on projects or contracts.
- Maintain cooperative relationships with internal and external stakeholders.
- Excellent communications (verbal and written), presentation, and interpersonal skills.
Benefits
Benefit information can be found on the CalHR website and the CalPERS website.Contact Information
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Human Resources Contact:Human Resources Division
(916) 445-0983
apply@cdph.ca.gov Hiring Unit Contact:
Rebecca Reader
(279) 217-0835
Rebecca.Reader@cdph.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:EEO Office
(916) 445-0938
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Department Information continued
The State of California has a generous benefits package, some benefits include:
- Medical Benefits, including health, dental, and vision insurance
- Paid Holidays and leave
- Defined benefit retirement program
- Savings Plus Program (401(k), 457)
- Commute Program
- Career Funding Program
- Medical/Dependent Care Reimbursement Accounts
- View all the benefits available to state employees
To be considered for this position, please submit your application, resume, and cover letter by the final file date. Fill out the application carefully and completely with supervisor contact information and employment history, as incomplete applications are removed from consideration. Please ensure you are currently on the Associate Governmental Program Analyst or Staff Services Analyst list and carefully review the duty statement, state pay for this classification, and benefits to ensure it is the right fit for you.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.