As a vital part of the Supply Chain Services and Digital Transformation team, the Freight Settlement Consultant will help lead the digital transformation of our freight invoicing and payment. An individual contributor that will support and collaborate with Global Logistics Service (GLS), CPS plants, Global IT, and key 3PLs. Your primary focus will be on strengthening process discipline, user engagement, and change management to drive improvements in the global supply chain.

Function Related Activities/Key Responsibilities:

• Oversee freight settlement activities across 9 CPS plants.
• Support freight settlement in the areas of dispute resolution, audit compliance and payment terms adherence.
• Perform regular audits of lane and rate master data to proactively avoid settlement disputes
• Evaluate and verify contracts, tariffs, and other service-related agreements to ensure compliance with freight settlement processes.
• Collaborate with operational teams to clarify any discrepancies in freight invoices and resolve them in a timely manner.
• Monitor and track freight costs, documenting all data accurately for an efficient settlement process.
• Assist in audits and investigations related to freight charges, providing necessary documentation and data as required.
• Support disputes related to freight settlements, liaising with operations, vendors and suppliers to resolve any conflicts.
• Develop and implement strategies to improve efficiency and accuracy in freight settlement processes.
• Maintain constant communication with the accounts payable and receivable departments, ensuring all freight payments and bills are settled on schedule.

Education Requirements & Related Work Experience:

• Bachelor’s degree is preferred
• Experience in Logistics/Supply Chain/Finance is preferred
• Excellent communication and interpersonal skills, with experience leading cross-functional teams or projects
• Ability to adapt and thrive in a fast-paced, rapidly evolving environment.

Knowledge & Skills:

• Working as a Global Team: Ability to work as part of a virtual global team to collaborate across geographic and organizational boundaries to deliver results and share best practices across a global System.
• Systems: Expertise in Transportation Management Systems (TMS) and Track & Trace platforms, such as Project 44, Fourkites, OTM, S4H TM or similar tools. Knowledge of current industry trends, best practices, and emerging technologies in transportation and logistics.
• Data and Analytics: Ability to use data and apply robust analytics to model various scenarios and analyze impact, risks, and benefits to inform and recommend business solutions.
• Communication: Continuous communication with the CPS plants, and with Carriers/3PLs (Senior Management) to ensure the execution of digital Transportation strategies, improve performance, and build strong relationships in support of the business goals and requirements.
• Collaboration: Strong collaboration with CPS Plants and Key 3PL’s partners. Planning, organizing, directing, and coordinating one’s own and others’ efforts to accomplish a goal.
• Drive Innovation: Generate new solutions and embrace new ideas that help sustain our business

Language Requirements:

• Proficient in spoken & written English; ability to speak Spanish is a plus
• The ability to understand and to make oneself understood when experiencing language barriers

Growth Behaviors:

Curious : Keep seeking, never settle. Curiosity in the network is expressed by being human-centric. Having greater attunement and faster response to the need of consumers of our products and services, externally and internally.

Inclusive : Include, value, and trust each other. Inclusiveness in the network means openly sharing and collaborating. For networks to move quickly and get the best results, we need to share information, include, and trust one another.

Empowered: Make it happen. True empowerment is the result of taking responsibility. Empowerment in the network means feeling accountable, with a bias for action, but always applying lateral thinking and acting on behalf of the enterprise.

Agile : Push for progress, not perfection. Agility in the network means prioritizing learning fast and taking a more iterative, real-world-tested approach.