Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm, we are dedicated to serving the homeowner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry.

*Please Note: This role is a hybrid position, located at our San Diego Corporate Office*

Position Summary

The Escrow Specialist plays an important role in the organization by performing several activities related to the company’s escrow function. The role is primarily responsible for tax, insurance, loss draft, and mortgage insurance processing while maintaining compliance with the guidelines established by investors, company, state and federal regulators.

Essential Functions

• Research items and complete tasks within SLA related to tax, insurance, loss draft, and mortgage insurance.
• Responsible for understanding the department/functional area objectives and goals and how own job contributes to achievement of these goals; may recommend changes and enhancements based on analysis and evaluation of circumstances.
• Work under broad direction with some latitude for independent actions; guided by professional standards, desired outcomes, and unit/project/program specifications. Conduct independent research/analysis to identify the appropriate approach.
• Work reporting not limited to but including, exception files, billing files, reconciliation reporting, loss draft monitoring reports, and loan set up items while ensuring data accuracy.
• Complete accurate and timely loan tasks and maintenance to include but not limited to, completing escrow analysis, updating mortgage insurance premiums, updating hazard information, updating tax amounts, and monitoring loss drafts.
• Disburse tax, mortgage insurance, loss draft draws, and insurance amounts timely.
• Process incoming and outgoing mail timely.
• Process certificate activations, disburse upfront premiums, and verify that internal systems accurately reflect mortgage insurance information on newly set-up conventional loans that include PMI.
• Process mortgage insurance removal request, auto terminations, loss draft draws, escrow waivers, and escrow adds accurately and within established timeframes.
• Respond to all calls, correspondence, emails, and inquiries timely and in accordance with investor guidelines.
• Follow all guidelines, regulations, and laws established by the company, investors, or state and federal bodies.
• Accurately and timely document loan activity within the system of record.
• Communicate effectively with individuals/teams to ensure high quality and timely response and resolution to customers’ requests.
• Participate in activities and projects designed to improve business performance.
• Demonstrate and promote Guild Core Values.
• Perform other duties as assigned.
  

Qualifications

• High school diploma or equivalent required; bachelor’s degree in business, Finance/ Accounting, Legal, or related field preferred.
• A minimum of one year of experience in mortgage loan servicing required.
• Proficiency with Microsoft office and basic computer operation required.
• A general knowledge of mortgage banking processes, terminology, documents, etc.
• A general knowledge of Federal and State mortgage regulations.