Job Description:

Director Proxy and Application Gateway Engineering

The Team

Fidelity's Enterprise Infrastructure Global Network Team is adding a Director to the Network Proxy Engineering (NPE) team. We are a dynamic group of experts looking to demonstrate emerging technologies to rapidly improve the ability of Fidelity's Business Units.

As a Director of Engineering on the NPE team, you will be a member of the team and will engage in multiple proxy related projects, collaborate with Fidelity Application Architecture (FAA) team on future technologies, also providing 3rd line operational support and problem resolution. You will support the engineering and operational teams in handling incidents and requests and will collaborate and work extensively with technology partners across the Fidelity enterprise.

We are looking for a standout colleague who excels in a dynamic, fast paced work environment. You will also manage and design highly complex Proxy environments for the security of Fidelity's critical resources. You will have the opportunity to use all your skills and continue to grow them as Fidelity has a phenomenal learning culture.

The Expertise and Skill You Bring

• 5+ years within the proxy and network security space
• 10+ years within the network engineering environment
• Cloud proxy knowledge and experience
  • Zscaler, ZIA and ZDX preferred
• Ability to support the following Proxies: Web, SOCKS, and Plug in an explicit proxy environment
  • Symantec Blue Coat, and NGINX preferred
• Solid understanding of TCP/IP, HTTP/HTTPS, TLS and the OSI Model
• Solid understanding of network security best practices
• Experience with PAC File functions and creation
  • Understanding of Javascript
  • Understanding of wpad/pac file interoperations with browsers
• Experience with SSL Interception on web sessions for ICAP/DLP inspection
• Knowledge of Agile best practices and familiar with Jira
• Trouble shoot issues related to the Network or Proxy environments
  • Member of 3rd level engineering escalation, participate in and on-call rotation
• Management of life cycle for various technologies within the space (includes vendor management)
• Engineering customer connectivity / onboarding based on requirements
  • Consulting with customers on best practices and options
  • Business to Customer as well as Business to Business connectivity
• Documentation of complex technologies and topologies based on security standard methodologies
• Good interpersonal skills, ability to speak with customers of all levels
• Experience leading technical teams
• An ability to lead change in a creative and collaborative manner with business and technical partners.
• Infrastructure software development and automation skills, Python, Ansible

The Value You Deliver

• Participating in complex and creative multi-functional assignments and multiple phases of a project
• Adhering to departmental technical policies and procedures
• Working independently or leading team complex technology projects
• Managing and crafting highly complex secure connectivity solutions for security of Fidelity's critical resources and enablement of revenue producing services
• You proactively develop and share your knowledge while developing others modeling a culture of continuous learning, mentoring, and coaching.
• Liaison with vendors to address hardware and software issues
• Providing support for all Enterprise Proxy environment
• Effectively managing and participating on projects that involve other groups
• Preparing technical and project proposals for management review and approval
• Participating on multi-functional crisis resolution teams as required
• Providing research and analysis to support business unit project initiatives
• Performing on-call (7 x 24) coverage on a rotational basis with other Proxy Engineers

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

Join Us

At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.

Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 3.