Job Description:

The Role

Fidelity's reputation is built on trust. The mission of Fidelity Background Investigations is to provide comprehensive global background vetting of all new hires and third-party contractors, while maintaining the firm's unwavering integrity through the highest professional standards. As a Director for Background Investigations, you will focus on identifying and implementing processes to improve the efficiency of our vetting programs. An ideal candidate is highly analytical, curious, and able to navigate in a highly complex organization. The ideal candidate should have the ability to work collaboratively with members of the team on projects and should also have the flexibility and skills to provide excellent operational and investigative support to the teams as well as the business units that we support!

The Fidelity Investments Background Investigations team provides comprehensive global background vetting of all new hires, which includes permanent, temporary, and third-party contractors, as well as periodic reviews of our existing full-time associates. The background investigation process is proprietary and conducted by an in-house team of Investigators. Background investigations are conducted to protect the Fidelity brand, proactively reduce risk, mitigate the likelihood of an adverse incident occurring at Fidelity that could jeopardize investor and/or client confidence, reduce liability due to inconsistent hiring or screening practices, and avoid exposure to negligent hiring/retention lawsuits.

The Background Investigations Director provides leadership and expertise for all investigative matters, consults with key partners, and directs the team conducting the investigations. This role provides leadership for group and Security-wide initiatives required to mitigate and resolve issues. This role monitors investigative effectiveness against established KPIs, recommends process and policy improvements as required, and ensures the overall function is run in a cost-effective manner. This role also may manage both managers and individual contributors.

The Expertise and Skills You Bring

Strong leadership and operational process management skills
Exceptional relationship management and communication skills
10-12 years of security, investigations, risk, compliance, or similar experience
Demonstrated expertise in investigative analysis and techniques
Strong understanding of Fidelity onboarding procedures, regulations impacting background investigations, the ability to identify potential regulatory issues and to work with the teams to address these issues in the design and development process
Proven experience leading and delivering results on large, transformational programs and projects
Strong ability to work independently and flourish in a matrixed/agile framework
Experience working collaboratively across various teams, including Risk, Legal, Technology, and Operations
Ability to simultaneously identify, prioritize, and address multiple issues and quickly respond to shifts in priorities
Skill in influencing key decision makers through a combination of knowledge, reasoning, relationships building and creativity.
Strong analytical, organizational, and problem-solving skills
Bachelor's Degree or equivalent degree

The Value You Deliver

Provide investigative leadership and drive operational excellence
Drive transformational activities to modernize the team's process and technology
Leadership for group and Security-wide initiatives required to mitigate and resolve issues
Monitor investigative effectiveness against established KPIs, recommends process and policy improvements as required, and ensures the overall function is run in a cost-effective manner
Collaborate closely with, and influence, key partners across the firm

#globalsecurity

Company Overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associate for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at accommodations@fmr.com or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

Join Us

At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.

Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 3.