Location: Carlisle, PA

Shift: 1st Shift

Work model: On-Site

Schedule: FULLTIME; Monday - Friday, 8 a.m. - 5 p.m.

Job Overview:

Schneider is seeking a Customer Operations Manager in Carlisle, PA to develop and grow the relationship with one of Schneider's customers. The Customer Operations Manager will be located on-site at a customer location and will lead a team that is accountable for the execution of the customer's business strategy.

Responsibilities:

Be accountable for the overall customer experience, which includes service, engagement, responsiveness, ease of doing business and value add
Develop and execute a strategic plan for both Schneider and the customer
Seek opportunities to expand the customer account
Develop an understanding of the customer's supply chain in order to identify and capitalize on improvement opportunities that would provide value to the customer
Travel required: 20-30%

Skills and Qualifications:

Bachelor degree or minimum of four years of relevant work experience
Have strong written and oral communication skills
Have a desire for innovation
Able to set a clear direction for associates
Can leverage the ideas of a variety of perspectives

Pay and Benefits:

Medical, dental and vision insurance
401(k) savings plan with company match
Results-based incentive pay program where you can earn above and beyond your base pay.
Paid time off and paid holidays
Tuition reimbursement
See full list of operations benefits

PI253321098