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About this role:

Wells Fargo is seeking a Senior Lead Analytic Consultant in Customer Remediation Verification (CRV) within Enterprise Complaints Remediation (ECR). The CRV team is looking for Analytic Consultants to conduct advanced data quality review and challenge for complex, high-risk, high-priority, non-model data analysis activities across Wells Fargo customer remediation efforts. This position includes supporting the development, implementation and execution of advanced analytic capabilities for the CRV team.

We are looking for candidates with proven ability to utilize data analysis methodologies and tools to increase the efficiency and effectiveness of the data analysis process. This includes partnering with internal team members to identify opportunities and deliver solutions to utilize data analysis in evaluation the accuracy and completeness of targeted customer populations, to provide data-driven risk assessments and look for opportunities to automate manual processes within the review lifecycle.

In this role, you will:

• Lead data or line of business specific projects and work alongside other data analysis professionals
• Be results-driven, detail oriented and demonstrate strategic thinking and creativity
• Be capable of initiating action and managing change in a fast-paced environment
• Be able to take moderately complex areas and work with business partners to identify specific actionable analytic opportunities within those areas
• Navigate within technology environments to locate, validate, extract and format data for data analysis testing
• Train and mentor team members in the use of data analysis and data analysis tools
• Develop data-driven analytic capabilities to identify anomalies, outliers, emerging trends and operational risks across the Enterprise
• Build continuous reporting and/or automation solutions that support risk identification
• Act as an advisor to senior leadership to develop or influence analytical strategies for highly complex business and technical needs
• Lead the strategy and resolution of highly complex and unique challenges requiring analytical application of industry techniques and advanced data from multiple sources across the enterprise
• Deliver solutions that are long-term, large-scale, and require vision, innovation, and coordination of highly complex activities
• Provide vision, direction, and expertise to senior leadership on implementing innovative and significant business solutions that align to the enterprise
• Ensure adherence to compliance and legal regulations and policies on all projects managed
• Strategically engage with all levels of professionals and managers across the enterprise and serve as an expert advisor to leadership

Required Qualifications:

• 7+ years of Analytics, Reporting, Financial Modeling or Statistics experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 5+ years of experience using SQL within a variety of database sources such as SAS, Oracle, Teradata, etc.
• 5+ years of work experience with SAS or 5+ years of SAS programming experience
• Extensive knowledge and understanding of research and analysis
• Strong analytical skills with high attention to detail and accuracy
• Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members
• Experience communicating and presenting complex information to multiple levels of the organization
• 3+ years of analytics experience in the Financial Services industry
• Experience with Unix Shell Scripting
• Experience with process automation and enhancements
• Excellent verbal, written and interpersonal communication skills

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.