The US Card Compliance team is seeking an experienced Senior Associate who will be responsible for executing risk-based compliance transaction testing under the leadership of a team leader, for the purpose of independently validating business line adherence to applicable Laws, Regulations, and Guidance. A successful candidate enjoys developing a deep understanding of compliance requirements, conducting testing, and drawing conclusions based on critical thinking, judgment and analysis. The role requires the ability to work cross-functionally with business partners and compliance advisors and the ability to work autonomously. In addition, this role requires great attention to detail and excellent verbal and written communication skills.
Responsibilities will include (but may not be limited to):
Execute targeted, moderately complex transaction testing for line of business compliance requirements
Manage to testing schedules to ensure all tasks and reporting are completed within established timeframes
Demonstrate an understanding of testing methodology, business processes, control frameworks, and related regulatory and compliance standards
Obtain and analyze data from multiple sources, support and initiate efforts to improve data sourcing, and help drive innovative ways to approach testing
Explore and quickly grasp new technologies and analysis tools
Assist with determining test design and scope and identifying high risk areas to target
Establish and maintain strong relationships with Business Areas and Compliance Advisors
Assist in communicating results to Business Areas, Compliance Advisors, and Compliance Officers
Maintain strong time management, organizational, and prioritization skills; ability to complete multiple concurrent tasks within close deadlines with a high degree of accuracy and detail
Succinctly and clearly communicate complex fact patterns to others
Demonstrate strong problem-solving and conceptual skills
Demonstrate strong written and verbal communication skills
Exercise professional skepticism and judgment
The ideal candidate would have:
Experience working with credit card rewards programs - understanding of reward structures, compliance requirements and industry best practices for card-based incentives
Experience implementing technology testing solutions (Robotics Processing Automation, Optical Character Recognition, Natural Language Processing)
Working knowledge of basic statistics
Working knowledge of Excel for Analysts, SQL, and cloud data
Experience creating test scripts using SQL, Python to test full populations for key attributes
Basic Qualifications:
High School Diploma, GED or equivalent certification
At least 2 years of experience in audit, compliance, risk management, control, or transaction reviews
At least 2 years of Microsoft Office or Google Suite experience
At least 1 year of experience supporting, partnering and interacting with internal business clients
Preferred Qualifications:
Bachelor's Degree
Proficiency with Excel
3+ years of financial services consumer compliance monitoring experience
2+ years of experience analyzing data from various sources and making recommendations based on data
1+ years scripting experience in (Python, SQL)
Certified Regulatory Compliance Manager (CRCM) accreditation
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
