Location: Batish Family Medicine

Position: Clinical Coordinator

Qualifications

• Active CMA certification or LPN License
• Must have at least 5 years of experience
• Excellent communication and interpersonal skills with the ability to build strong relationships at all levels of the organization
• Strong problem-solving abilities
• Ability to work effectively under pressure
• Previous experience in a supervisory capacity preferred

Benefits

• As an employee of Batish Family Medicine, you will be part of an established and highly regarded private medical practice committed to your personal and professional development that offers:
• Competitive compensation
• 401(k) w/ 3% match
• Comprehensive health, dental and vision coverage

Responsibilities

• This position works to create the best possible working environment for patients, providers, staff, and management
• Ensure clinical policies and procedures comply with current state and federal regulations  and OSHA and CLIA requirements and regulations. Identify and recommend policies and  procedures as needed to ensure quality, compliance, accuracy, and cost efficiency.   
• The clinical coordinator may also be required to perform scheduling activities (this might include appointments, procedures, and/or surgeries), ensure medical necessity compliance, and verify eligibility for care
• Other duties for the Clinic Coordinator position include independently and expertly performing the duties and responsibilities of preceptor and clinical resource to Medical Assistants, for training and orienting others as appropriate; organizing and directing all aspects of the daily clinic operations to support and maintain organizational and departmental policies and procedures
• Additionally, the Clinic Coordinator will provide training and oversight in the pursuit of unparalleled safety, quality, service, education, and innovation to our patients
• Coordinates patient flow, obtaining patient demographics as needed, preparing patient for provider/mid-level visit and provides back up to clinic staff
• Organizes daily schedules and work activities, providing coverage to meet patient needs
• Assists with triage, patient prescription, re-fills and referrals, and prescription education
• Independently executes the duties and responsibilities of preceptor, serves as a clinical resource in the department, using advanced skills and competencies, guiding and mentoring colleagues though processes to provide optimal patient care
• Provides structured feedback with examples
• Works with management to assess and determine process protocols for clinic and conducts meeting with clinic staff and Practice Manager
• Demonstrates engagement in planning, organizing, and directing all aspects of clinic operations
• Collaborate with leadership, other clinics, and Medical Assistants to develop new processes and/or procedures for continued patient care
• Provides quality oversight for documentation of vital signs, chief complaint(s), preforms medication(s) review, and discusses/reviews medical and social history (as appropriate)
• Documents, in patient's electronic medical record (EMR) care administered, all diagnostic measurements, treatments, and procedures in accordance with established policies
• Interprets documents such as provider orders, safety rules, operating and maintenance instructions and procedure manuals
• Follow-up with patients as appropriate to ensure compliance with recommendations, medications, lab/x-ray results, special visits, PCP visits, dieticians, diabetes educators, etc.
• Provides initial investigation and information for internal and external complaints to management
• Provides care coordination with hospital, ED, consulting physicians and/or community resources whenever appropriate to include handling patient inquiries
• Role models behaviors and skills, through peer-to-peer accountability, towards improving department score for patient satisfaction
• Maintain adequate clinical supplies. Ensure supply purchases are cost efficient and within the budget. Review and approve supply receipts in conjunction with finance team members.

* FINANCE ESSENTIAL FUNCTIONS

• Provides oversight of clinic resources to align with clinic budgetary goals and objectives; assists in long range planning of clinic needs
• Arranges for pre-authorizations and pre-certifications of procedures as needed

* GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Participates in staff training development for annual trainings
• Provides development and guidance for new clinical employees
• Collaborates with management on process improvement

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned

Please note this position is posted on behalf of our partner practices. This individual will be working at the specific practice that is mentioned in the above details and will not be a direct employee of Aledade, Inc. so will therefore not be eligible for the benefits available to Aledade employees.