Job#: 2041192

Job Description:

• Our Company is broken up into two areas first being core internet & cable and the second being Mobile.
• This team is the mobile billing team.
• Their main goals are to bring in new billing features to the mobile customers on the back end
• Looking to bill in new ways (financing and flexible billing plans)
• Business Analyst will support our release management processes and managers.
• Responsible for gathering requirements finding and implementing gaps in the process

• 50 % involved in current sprint activities, understanding what is being planned and deployed
• 30% working on dedicated projects
• 20% on process improvement
• Reviews, analyzes, and evaluates information technology systems operations.
• Determines user needs and requirements and recommends ways to improve systems.
• Serves as primary point of contact between users and engineering/development staff.
• Identifies, documents, reports and tracks system issues.
• Supports the process of translating business needs into formal technical requirement deliverables
• We work in Agile sprints which are 4 months long. The BA will be required to think outside of the box and continuously ask fact finding questions to identify any defects early in this process. Waiting until the end of a sprint to identify defects may result in missing deadlines, so this Business Analyst must be able to ask enough questions to identify these early.

• Critical thinking
• Problem solving
• Time management
• Strong but likeable personality
• Being able to dig in and ask the right questions to find potential gaps in their current process or things they have not thought about previously

• Growing department
• Interesting technical work
• Right next to the train station
• Fun/ collaborative work environment

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.