Job#: 2030383

Job Description:

Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted.
Do you enjoy promoting products? Are you comfortable talking to strangers? Do you like technology? Are you looking for a role that provides flexible hours? If so, join us as a Brand Ambassador!

Position: Brand Ambassador (non-sales)
Location: Kroger - 350 E. Broad St, Pataskala, OH 43062
Targeted Start: ASAP
Estimated Duration: The client approximates that this project may last up to 2-3 months. However, there is no guarantee of employment for any length of time.
Pay Rate: $24/hour
Shifts: Store is open 7 days a week, shifts will be between 10am - 8pm

Project Description:
Our client recently acquired an AI tool to help retailers unify the in-store and online shopping experience for customers no matter how they choose to shop. Cutting-edge, AI-powered tools bring together online and offline shopping to create a completely new in-store experience for customers.
Our client builds smart shopping tools powered by deep learning and computer vision to enable a seamless grab-and-go retail experience. We differ from other emerging cashierless technologies because we are the scalable solution. The autonomous checkout technology is plug and play, meaning it requires no in-store renovation, no operational overhaul, no heavy computations, or endless image labeling. Any retailer can incorporate the tool and their entire store is upgraded with cashierless capabilities. We are already live in-stores and our customers love us!
As the Brand Ambassador, you will be the face of the AI shopping tool and be the first impression for our brand and the stores we represent.
Day to Day Responsibilities:

• Engaging with customers as they enter the store; demonstrate how the products work and encourage usage
• Assisting customers throughout their end-to-end experience to ensure their journey is smooth and seamless from onboarding, to adding their first items, to completion of checkout
• Acting as the go-to resource for all customer and store team needs by resolving customer issues as they arise
• Gathering feedback from customers and reporting on their experience

• Flexible schedule; 30-35 hours/week
• Get to work with new, exciting technology and create a name for yourself with a well-known client
• Creating major changes within the technology industry
• We are already live in-stores and our customers love us!

• 2+ years of experience working in customer service
• Friendly, personable, able to build lasting relationships with customers and store staff
• Willing to go out of your way to help the customer, to provide exceptional customer service in order to drive usage and ensure the customer is satisfied
• Able to think on your feet and problem-solve on the spot as issues arise
• Ambitious, sales-driven, and willing to grow at a small technology start-up
• Interested in technology and how technology shapes the retail landscape
• Willing to stand/walk for long periods of time

Plusses:

• Customer service experience in retail or hospitality
• Any previous working experience as a Brand Ambassador or on-site promoter

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.